WARRANTY AND RETURNS
We believe the design, technology and craftsmanship of our putters will help improve your game. However, if you do not feel your putter is right for you, we’ll try our best to make it right.
Within 30 days of your receipt of your personalized putter, we will completely exchange your putter if you are not satisfied with your purchase. Some requirements:
You must be the original purchaser
The putter must be in new, unused condition
Related accessories need to be returned too
If you are not satisfied with your purchase and you do not wish to exchange your putter, we will refund your purchase less a $200 re-stocking fee within 30 days of the receipt of your putter. This applies to all personalized putters using our standard putter heads. Custom-designed putters are not eligible for a refund due to the putter's potential intellectual property creation.
Each one of our EV3D Golf products purchased directly from EV3D Golf or authorized retailers/distributors are warranted to be free of defect in material and workmanship for one year.
We will first try to repair the product and will only replace if it cannot be repaired. At our discretion, we may replace the product with a new or refurbished product. EV3D Golf products are not warranted against damage caused by third parties, paint scratches, cosmetic blemishes or other normal wear and tear.
It is important to note that our putters are not treated or coated. Although resistant to corrosion, they will patina over time. Normal patina of the putter is not considered a defect and therefore not covered under warranty.